Privacy & Cookies policy

Pezaro Trading Limited T/A Roshi Health is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Introduction

Welcome to The Roshi ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect various types of information, including:

a. Personal Information: Information that can be used to identify you, such as your name, email address, shipping address, and payment information.

b. Usage Information: Information about how you interact with our website, including your IP address, browser type, device information, pages visited, and actions taken.

c. Cookies: We use cookies to enhance your experience and collect data about your interactions with our website. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We may use your information for the following purposes:

a. To Provide Services: To process your orders, provide customer support, and deliver products.

b. Communication: To send you order confirmations, updates, and promotional materials if you have opted in to receive them.

c. Analytics: To analyse user behaviour, improve our website, and customize your experience.

d. Legal Compliance: To comply with legal obligations and enforce our terms of service.

4. Disclosure of Your Information

We may share your information with third parties in the following situations:

a. Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.

b. Legal Requirements: We may disclose your information to comply with legal obligations or in response to law enforcement requests.

c. Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

a. Access: You can request access to the personal information we hold about you.

b. Correction: You can request corrections to inaccurate or incomplete personal information.

c. Deletion: You can request the deletion of your personal information, subject to legal limitations.

d. Opt-Out: You can opt-out of receiving marketing communications by following the instructions provided in such communications.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, so we cannot guarantee absolute security.

7. Children's Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from minors. If you are under 18, please do not use our website or provide any personal information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated Privacy Policy on our website with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at cs@theroshi.com.

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or provide us with your personal information.